At Prayas Nasha Mukti Kendra, we are committed to protecting the privacy, confidentiality, and personal information of our patients, their families, and website visitors. Our rehabilitation center provides addiction recovery and rehabilitation services in a safe, supportive, and respectful environment.
1. Information We Collect
We may collect the following information when you visit our website, fill out forms, contact us, or seek our services:
Personal Information
- Full Name
- Phone Number
- Email Address
- Residential Address
- Emergency Contact Details
- Medical and Treatment-Related Information
- Any information voluntarily submitted through inquiry forms
Technical Information
- IP Address
- Browser Type
- Device Information
- Website Usage Data
- Cookies and Similar Technologies
2. How We Use Your Information
We use the information collected for the following purposes:
- To respond to your inquiries and requests.
- To provide rehabilitation and counseling services.
- To schedule appointments and consultations.
- To communicate important treatment-related information.
- To improve our website, services, and user experience.
- To comply with legal and regulatory requirements.
- To provide support to patients and their family members.
3. Confidentiality of Patient Information
We understand the sensitive nature of addiction treatment. All patient information is treated with strict confidentiality. Personal and medical records are only accessible to authorized staff members directly involved in treatment and care.
We do not disclose patient information to third parties except:
- With the patient's consent.
- When required by law.
- During medical emergencies where disclosure is necessary for patient safety.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality.
- Analyze website traffic and visitor behavior.
- Enhance user experience.
You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.
5. Information Sharing
Prayas Nasha Mukti Kendra does not sell, rent, or trade your personal information to third parties.
Information may only be shared with:
- Authorized healthcare professionals involved in treatment.
- Government authorities when legally required.
- Service providers assisting in website operation and communication services under strict confidentiality agreements.
6. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction.
While we strive to maintain the highest security standards, no method of internet transmission is completely secure.
7. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services.
- Meet legal and regulatory obligations.
- Resolve disputes and enforce agreements.
When information is no longer required, it is securely deleted or anonymized.
8. Your Rights
You have the right to:
- Access your personal information.
- Request correction of inaccurate information.
- Request deletion of information where legally permitted.
- Withdraw consent for certain data processing activities.
- Request details about how your information is being used.
To exercise these rights, please contact us using the details provided below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those external websites. Users are encouraged to review the privacy policies of any third-party sites they visit.
10. Children's Privacy
Our services are not intended for children under the age of 18 without parental or legal guardian involvement. We do not knowingly collect personal information from minors without appropriate consent.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the revised effective date. Continued use of our website after updates constitutes acceptance of the revised policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
Website: www.prayasnashamuktikendra.com
Email: prayasnashamuktikendra@gmail.com
Phone: +91-9795952203, +91-9795952204
Address: Bagaha Baba Mandir Marg Kazakpur, Rustampur., Gorakhpur
By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.